Refund policy
Every T-shirt Booyah shirt is printed just for you after you order it. Because of that, we can't take returns or exchanges if you change your mind or order the wrong size. Please check the size chart before you order.
If something went wrong, we'll make it right. If your shirt arrives misprinted, damaged or defective, or you got the wrong item, email us within 30 days of delivery and we'll send a free replacement or give you a full refund, whichever you prefer.
To make a claim, email hello@tshirtbooyah.com with:
- your order number
- a photo showing the problem
You don't need to send the shirt back.
Lost packages. If tracking shows your order delivered but you can't find it, check with neighbors and your post office first, then email us. If a package is lost in the mail, we'll work with the carrier and send a replacement.
Wrong address. If an order comes back to us because the address was wrong or incomplete, we can reship it once you confirm the right address, but you'll need to pay shipping again.
Cancellations. Orders go to print quickly. If you need to cancel, email us right away and we'll try, but we can't promise to catch it before it's printed.
Refunds go back to your original payment method. Your bank may take 5 to 10 business days to show them.